Our patient representatives are here to help. If you have any needs, problems or concerns, please contact them at the North Lobby (extension 2110) and in the ICU/CCU waiting Area (extension 6392).
Patient Case Management
Nurse case managers are assigned to each patient care area to help coordinate care during hospitalization. They may visit you to help identify any needs you may have to ensure a smooth transition home. Please feel free to ask for your case manager’s advice on resources that may be of assistance to you.
Social workers are also assigned to each patient care area and are trained to help patients and their significant others deal with financial, social and emotional problems that relate to illness or hospitalization. They help in crisis situations and their duties can involve complex discharge planning, referral to community agencies and limited counseling. They can assist you with Advanced Directive information and end-of-life issues. They are patient advocates who act as liaisons between the hospital and community social services agencies.
The Patient Case Management Department is open Monday through Friday from 8 a.m. until 4:30 p.m. Staff may be reached at 601 553-6107. A Case Manager is in the Emergency Department seven days a week.