Pardon our progress as we implement Electronic Health Records!
We live in a digital age…
smart phones, tablets and web-enabled devices have forever changed our methods of communication. As the area’s premier healthcare system, Anderson Regional Medical Center is proud to be leveraging the technology of Electronic Health Records (EHR) to provide higher-quality care to our patients.
During this time of transition, we are aware that our patients may experience some delays. We have prepared for this by placing support staff around the hospital to help minimize delays as much as possible. Please bear with us as we go through this process that will add great benefits to your healthcare experience.
EHRs are transforming healthcare and Anderson is excited to be part of this great movement to provide higher-quality care and increased patient satisfaction to our patients.
What are Electronic Health Records?
An Electronic Health Record is the systematic, electronic collection of health information. EHRs may include a range of data, including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal statistics like age and weight and billing information.
Why is Anderson transitioning to Electronic Health Records?
In our effort to continually leverage technology to provide high-quality care to our patients, the use of electronic health records will help us better serve you.
What are the benefits of Electronic Health Records?
The benefits of EHRs include improved quality and convenience of patient care; increased patient participation in care; improved accuracy of diagnoses and health outcomes; and improved care coordination between providers. With the implementation of EHR, patients will now be able to view their medical records by using our secure, private, online patient portal called Anderson Access. This portal gives patients direct access to personal health information including laboratory results, radiology reports, discharge instructions and much more.
Is my information secure?
Yes. The EHR system has numerous access controls, encryption safeguards and audit trails in place. Rest assured that the security of your information is of the utmost importance and we have put a highly secure system in place to ensure your privacy.
What changes will I see?
Instead of your healthcare provider documenting information about your medical care on a paper record, he or she will now be typing it into a computer system. The system can be accessed by a stationary computer, rolling computer station, tablet or smart phone, so you may see your provider utilizing any one of these devices while meeting with you.
Thank you for trusting Anderson with your healthcare needs. Our mission is to continue our heritage of healing and improving the lives of the people we serve.
Take control of your health information with Anderson Access
A new feature of Electronic Health Records, Anderson Access is a secure, private web portal providing patients and their families with access to personal health information, including laboratory results, radiology reports, discharge instructions and much more. By registering for the patient portal, you will have up-to-date information about your health and be actively involved in your medical care.
We encourage all patients to utilize this user-friendly service that will greatly enhance the overall patient experience.
Access the Anderson Access patient portal by visiting our website at https://patients.andersonregional.org and register today!
Note: Anderson Access is compatible with Internet Explorer II and Chrome. If you are using other browsers, youÂÂÂ may encounter technical issues.
How do I sign up for the portal?
Please visit https://patients.andersonregional.org. You will need your Medical Record Number as part of the secure registration process.
What information is available on the portal?
You will have access to lab results, discharge instructions, allergies, medication history, radiology reports and much more. Certain information that needs to be interpreted by a physician may take longer to appear in the portal.
Is my information safe?
Yes. Portal passwords and your personal health information are protected and secure. You and authorized family members are the only ones who can access your information. Also, a time-out feature protects your information if you leave the portal open.
Can my family access my information?
If you want family members to have access to your account, you can fill out a form in our medical records office to make them authorized users.
How do I reset my password?
Simply log in to your patient portal account and click “Preferences” on the home page. Then click “Change Password” on the right side of the screen.
What happens if I forget my password or username?
From the Anderson Access home page, select “Forgot Password” or “Forgot Username” in the log in section.
For technical support, email:
or call 601.553.6109.